What this is
An educational platform with public material, accounts, community spaces, courses, memberships, and the Signal.OS assessment experience, including the free Signal.OS Core Assessment.
What this is not
The platform is not a hospital, emergency service, medical practice, pharmacy, or substitute for care from a licensed professional.
What controls access
Your signed-in account controls course, room, membership, and Core Assessment access. A screenshot, old email, or browser value does not grant paid access.
Which experiences these terms cover
These terms cover thewayin.me, its account and community areas, courses sold or fulfilled by the platform, memberships, the Signal.OS Core Assessment, and platform-operated tools that link back to these terms. Signal.OS can have additional consent, privacy, safety, and data rules because it handles a separate personalized research and education experience.
A licensed provider, coach, course author, laboratory, payment provider, or other outside service may have separate terms for its own work. A role label does not create a provider-patient relationship by itself.
You must be at least 18 years old to create an account or make a purchase. We do not knowingly offer accounts to anyone younger, and we don't currently support guardian-managed accounts.
Use information as information
Educational purpose
Articles, discussions, courses, tools, opinions, research summaries, anecdotes, personal theories, and the Core Assessment report are for education. They can help a person ask better questions. They do not diagnose, prescribe, guarantee an outcome, or replace individualized medical care.
Urgent situations
Do not use the site or Signal.OS for an emergency. Use local emergency services or an appropriate licensed professional when urgent help is needed.
Personal protocols
A coach or provider may discuss research, experience, opinions, and possible protocols within the rules of their role. Users remain responsible for deciding whether to involve a qualified professional.
One person, one accountable session
- Provide information you are allowed to provide and keep account details reasonably current.
- Protect sign-in links, passwords, devices, and active sessions. Report suspected unauthorized access through Support.
- Do not use another person's account, impersonate a role, bypass access controls, scrape private areas, or test security without written permission.
- We may sign you out or deny access when identity, security, or access checks fail.
- You must be 18 or older, as stated above.
Speak honestly and respect the room
Community members, coaches, providers, course authors, moderators, and AI-assisted tools must be labeled by their current role. No one may claim credentials, standing, sponsorship, results, or platform approval the system does not prove.
| Expected | Not allowed | Platform response |
|---|---|---|
| Discuss ideas, evidence, experiences, and uncertainty in the correct audience. | Threats, harassment, hate, stalking, doxxing, exploitation, or instructions meant to cause harm. | Limit reach, remove content, preserve a record, restrict the account, and offer a review path when one exists. |
| Label personal experience and opinion as experience and opinion. | Fabricated evidence, false credentials, hidden promotion, guaranteed health outcomes, or impersonation. | Require correction, add context, suspend the role, or remove access. |
| Share only information you have the right to share. | Another person's private health, identity, payment, or account information without authority. | Restrict exposure and follow our privacy and incident process. |
We may remove content or restrict an account for violating this section at our discretion, and will tell you why when we do.
The final checkout controls the purchase
The Signal.OS Core Assessment is free, included with your account — it is not a purchase and has no charge to refund. Membership is a recurring subscription;
Before payment, checkout shows the item, price, currency, tax treatment, total, and what access it unlocks. Payment-card details stay with our payment provider (Stripe); we don't see or store your card number. Access changes only after the payment provider confirms the charge — a redirect or pending-payment screen alone is not proof of a completed purchase.
Billing, cancellation, and refund rules are in the linked billing and cancellation and refunds pages and the exact offer shown at checkout. If those ever conflict, the terms shown at your actual checkout control that purchase.
Who owns what
Everything we publish — articles, courses, the Core Assessment, its report format and underlying model, community platform code, and branding — belongs to SNRG Consulting Inc. or its licensors. You may use it for your own personal, non-commercial education. You may not copy, resell, redistribute, or use it to build a competing product.
When you post content (community posts, coach notes, forum replies), you keep ownership of it, but you give us a license to store, display, moderate, back up, and show it to the audience you posted it for, for as long as your account exists or the content remains posted. If you delete a post or your account, we remove it from public display; we may keep a backup copy for a reasonable period for legal, security, or dispute-resolution purposes.
Post only content you created or have the right to share. We can remove content that infringes someone else's rights.
Important changes get clear notice
We may change features for safety, security, legal, or product reasons. A change that materially affects price, renewal, or your access gets notice before it applies to you, and continuing to use the platform after that notice means you accept the change.
We may suspend or terminate an account for violating these terms, security risk, or fraud, with notice where practical. If we terminate your account for cause, paid purchases already delivered are not refunded; anything not yet delivered is refunded per our refund policy. Your Core Assessment report, being free, is not affected by that rule either way. You can close your own account any time from Your Account.
Reliability and responsibility
We work to keep the platform accurate and available, and we'll fix real errors we're responsible for. That said, the platform and everything on it — including the Core Assessment and its report — are provided "as is," without warranties of any kind, express or implied, including fitness for a particular purpose. We don't guarantee the platform will be uninterrupted, error-free, or meet your expectations.
To the fullest extent the law allows, SNRG Consulting Inc.'s total liability to you for any claim arising from these terms or your use of the platform is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, or consequential damages. Nothing here limits liability where the law doesn't allow it to be limited (for example, in some places, liability for gross negligence).
These terms, and any dispute arising from them, are governed by the laws of the state where SNRG Consulting Inc. is organized, without regard to conflict-of-law rules. If a court finds part of these terms unenforceable, the rest still applies.
Using the platform means you accept these terms
Creating an account, or making a purchase, means you accept these terms as they read at that time. We'll date changes here so you can see when something last changed.